Legal Notice

A Tafona do Peregrino

General contracting conditions of the company Paranica Hoteles, S.L.U. (owner of the Hotel) with its users.

INTRODUCTION

The purpose of this document is to regulate the general terms and conditions for contracting the ON LINE RESERVATION services made available to customers and users by the company Paranica Hoteles, S.L.U, B70576558 with registered office in Santiago de Compostela, Virxe da Cerca, 7 CP 15703 through its website http://www.atafonadoperegrino.com/ (hereinafter, the “Conditions for contracting the On-Line Reservation services”).

The contractual clauses set out below have been drawn up in accordance with the requirements of good faith. If you have any questions about the content, interpretation or modification of this contract, please contact us by e-mail at marketing@grupogescaho.com.

The clauses relating to the main subject matter of the contract, price and service provided, as well as those relating to the services or goods to be provided in return for the price, may not be altered or modified.
The express acceptance of the contracting conditions of the Online Booking services will occur when confirming the booking by pressing the CONFIRM button, and implies full and unreserved acceptance of these contracting conditions in the version published at the time of making the contracting and booking process. For this reason, the User must read these conditions carefully, as without the prior and express acceptance of the same, the reservation cannot be carried out.

Users are obliged to use the online booking service in accordance with the law and the booking service contracting conditions, and in accordance with the rules of public order, morality and decency. Paranica Hoteles, S.L.U. may deny access to its website if the user does not comply with the conditions of use.

PRIVACY POLICY

Paranica Hoteles, S.L.U. guarantees the confidentiality of personal data, and shall be subject to Spanish regulations regarding the protection of personal data from third parties. The user knows and accepts, in accordance with the provisions of Organic Law 15/1999 of 13 December, on the Protection of Personal Data, and its implementing regulations, that their personal data will be incorporated into a file owned by Paranica Hoteles, S.L.U., in order to proceed with the requested reservation and to carry out an offer of personalised products and services, as well as to improve the relationship with its customers. The user has the right to access, rectify, cancel and oppose his/her personal data by sending an e-mail to marketing@grupogescaho.com.

Paranica Hoteles, S.L.U. is not responsible for any possible errors or security deficiencies that may occur due to the use by the user of a browser with an outdated or insecure version. It is not obliged to control, and does not control in advance, the absence of viruses or elements in the contents that could alter the software or hardware of users or persons visiting the pages, and therefore is not liable for any damages of any nature that may arise from the same.

All the information contained in the website www.atafonadoperegrino.com is protected by copyright or other intellectual property rights, which belong to the copyright holder.exclusiva a Paranica Hoteles, S.L.U.

GUARANTEE, PAYMENT, EARLY DEPARTURE, CANCELLATION AND GROUP CANCELLATION POLICIES

Bookings may be cancelled in writing by e-mail or via the website. In order to cancel your reservation at www.atafonadoperegrino.com, you must keep your booking reference number, as this will be required in order to access your reservation within the established deadlines.

There is no charge for cancellations made 24 hours prior to the date of the reservation. Except for package bookings and group bookings (see Package Policy).
There will be no charge for cancellation of bookings, provided that it is made at least 24 hours prior to the client’s arrival date, unless otherwise stated in the conditions of the selected package or promotion.

Early departures must be notified at Reception at least one (1) day in advance. In the event of cancellation outside this period or non-presentation at the hotel on the reserved date, the User authorises Paranica Hoteles, S.L.U. (the hotel owner) to charge the credit card, whose details have been provided as a guarantee of the reservation, the amount plus tax for the first night’s stay according to the price agreed in the reservation, as cancellation costs and as compensation for damages.

Likewise, Paranica Hoteles, S.L.U (hotel owner) reserves the right to charge the credit card provided as a guarantee of the reservation for services and articles consumed during the client’s stay at the hotel that have not been paid for on the client’s departure.

Reservations of 3 or more rooms made through the website or a combination of other booking channels are considered GROUP bookings and, as such, the hotel reserves the right to process them as a GROUP. The corresponding department of Paranica Hoteles, S.L.U. will contact the client to verify and manage the payment of the reservation. Reservations considered as a GROUP must be prepaid in full at the time of booking and cannot be cancelled or modified at a later date.

Paranica Hoteles, S.L.U. reserves the right to use the credit card provided as a guarantee of the reservation to manage the payment of the same.

If the card is not valid, Paranica Hoteles, S.L.U. will automatically cancel the reservation.

PACKAGE POLICY: RESERVATIONS AND CANCELLATIONS

Package bookings, such as Christmas, New Year’s Eve and other packages, must be paid in full at the time of booking and cannot be modified or cancelled at a later date.

MODIFICATION OF BOOKINGS

Should you wish to modify your booking, you can do so either directly on the website www.atafonadoperegrino.com by entering your booking reference number, which you will be given at the time of booking, or you can contact our hotel on +981554986. Once your booking has been modified, the conditions and services reserved in the last modification will be applied.

If the company Paranica Hoteles, S.L.U. is unable to provide the contracted services under the agreed conditions, Paranica Hoteles, S.L.U. undertakes to provide the user with accommodation in another establishment of similar characteristics as compensation for damages.

Both parties agree not to claim any other amount derived from the damages caused in the event of early cancellation by the user and the impossibility of Paranica Hoteles, S.L.U. to provide the rooms and the service contracted.

All the prices of the services or offers included on the website will only be valid during the time that they remain accessible to the Users of the Online Booking service, for their effective contracting. Once the reservation has been made through the system, and accepted by the user, he/she must print the Proof of Reservation which will serve as proof of the services contracted and of his/her reservation. If this voucher is not presented at the hotel reception upon arrival, the hotel will not be liable for any error related to the booking. This voucher will contain all the details of the reservation, such as the start and end date of the stay, rooms and services contracted, number of people, reservation price and all other details included in the reservation, and by which the parties are bound.

REQUEST FOR A COT OR EXTRA BED:

Booking requests for a cot or extra bed will be subject to availability by the chosen hotel, who will inform you within a period not exceeding 24 hours whether or not to confirm your request, indicating the price supplement if any. Until such time, your reservation will be confirmed on the basis of the type of room chosen, pending confirmation or not of the availability of the extra bed.
Requests for contracting or booking of complementary services not included in the Online Booking System shall be made directly by the User at the hotel itself.
If one or more of the clauses included in the general contracting conditions of the On-Line Booking System is declared totally or partially null and void, or ineffective, this will only and exclusively affect that provision, with all else remaining subject to the same terms and generating the same obligations.

APPLICABLE LAW AND COMPETENT JURISDICTION:

The rules and clauses contained in the Online Booking system, the general contracting conditions, and all the content of the website, are subject to and governed by Spanish Law; for the interpretation of the same, the resolution of disputes that may arise, with respect to their validity, execution, compliance, total or partial termination, etc., the user and Paranica Hoteles, S.L.U., expressly waive their own jurisdiction or any other that may correspond to them, and expressly submit to the jurisdiction and competence of the Courts and Tribunals of Spain, the user and Paranica Hoteles, S.L.U. expressly waive their own jurisdiction or any other that may correspond to them, and expressly submit to the competence and jurisdiction of the Courts and Tribunals of Santiago.

GENERAL TERMS AND CONDITIONS OF THE ONLINE BOOKING SERVICE

By accepting this contract, the User declares and accepts:

Be of legal age, in accordance with the laws in force in their nationality, and have full legal capacity to be bound by this contract and reservation. sufficient to be bound by this contract and reservation. Declares that he/she has understood the Procedure for Use of the On-Line Booking System and the General Terms and Conditions of the the On-Line Booking Service, all of which form an integral part of the contract. contract.

The User declares that all the data provided to Paranica Hoteles, S.L.U., including those relating to the credit card, to make the reservation and the contract are true, that he/she is acting as a natural person and not through third parties.

The booking is confirmed and guaranteed by a VALID credit card provided during the booking procedure and owned by the same person making the booking. booking procedure and owned by the same person making the booking and staying at the establishment. booking and staying at the establishment. The client is obliged to present at the time of arrival at the hotel at the hotel to show the same card in order to verify its ownership. In the event of not being the card holder, a new card must be presented and the full amount of the reservation must be paid.

The credit card details are collected for the purpose of guaranteeing your reservation. However, the User authorises Paranica Hoteles, S.L.U, to charge his/her credit card for the corresponding cancellation costs, as described in the section on Cancellation Policy.